Terms of service
Terms of Service
OVERVIEW
Welcome to 2THRV.
The terms “we”, “us”, and “our” refer to 2THRV.
2THRV operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced here, describe your rights and responsibilities when using our Services.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have consented to allow any minor dependents to use the Services under your supervision.
To access or purchase from our store, you may be required to provide information including your email address, billing details, payment method, and shipping information. You confirm that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or assigned to another person.
SECTION 2 – OUR PRODUCTS
We make every effort to display and describe our products accurately. However, product appearance (including colour and texture) may vary depending on your device or display settings.
Our products are food items intended for consumption. We do not guarantee that the appearance or subjective quality of any product will meet individual expectations.
All product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.
You are responsible for reviewing ingredient information prior to purchase, particularly if you have allergies, sensitivities, or specific dietary requirements. We do not provide medical or nutritional advice, and our products are not intended to diagnose, treat, cure, or prevent any condition.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
An order is not accepted until payment has been received and we have confirmed acceptance. Please review your order carefully before submitting, as we may be unable to cancel or modify orders once accepted.
If we need to cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.
All purchases are subject to our Refund & Returns Policy, which forms part of these Terms.
Purchases are for personal or household use only and may not be resold or exported for commercial purposes.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price displayed at the time of purchase and confirmed in your order confirmation email.
Unless stated otherwise, prices do not include shipping, taxes, customs duties, or import charges.
You agree to provide accurate and current payment information and authorise us to charge your selected payment method for all applicable charges.
SECTION 5 – SHIPPING AND DELIVERY
All delivery timeframes are estimates only and not guaranteed.
We are not responsible for delays caused by carriers, customs processing, weather, or events outside our control. Once an order is handed to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, video, graphics, logos, trademarks, and design elements, is owned by or licensed to 2THRV and protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. No content may be reproduced, distributed, or used without our prior written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available”. We do not monitor or control these tools and are not responsible for any issues arising from their use.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing them is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
2THRV is powered by Shopify. However, all sales are made directly between you and 2THRV.
Shopify is not responsible for any aspect of sales, products, or services provided by 2THRV. You expressly release Shopify from all claims arising from transactions with us.
SECTION 10 – PRIVACY
Personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to the collection and use of information as described in those policies.
SECTION 11 – FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by us without restriction or compensation. You confirm that you have the right to submit such content and that it does not violate any laws or third-party rights.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect at any time.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, abusive, fraudulent, or harmful purposes, or in any way that infringes the rights of others or interferes with the operation of the Services.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”, without warranties of any kind, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, 2THRV and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless 2THRV, Shopify, and their affiliates from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms and referenced policies constitute the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign them freely.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia, and you consent to the exclusive jurisdiction of its courts.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
2THRV
📧 hello@2thrv.com